![]() Recent awards include:ĬS Week Excellence Award: Best in Mobility Implementation - CS Week Excellence Awards are presented to one large and one small utility company that develop an innovative approach to improving customer service in the meter-to-cash customer experience. SUS is continuing to lead the industry as the most-awarded provider of comprehensive utility customer engagement platforms. "Specifically, our Smart Customer Mobile platform that focuses on real-time, two-way consumer engagement helps utilities worldwide transform customers from energy and water consumers to educated sustainability advocates." ![]() "We at SUS work extremely hard to provide innovative solutions that meet our clients' needs for successful and meaningful customer engagement," says Deepak Garg, Chairman/CEO of SUS. SCM® enables real-time, two-way communication between the utility and its customers and provides utilities with comprehensive back-end data analytics, delivering valuable insight about users. ![]() SUS credits much of its success to its Smart Customer Mobile (SCM®) customer engagement mobile and portal platform. Smart Utility Systems (SUS), the leading provider of cloud-based software-as-a-service (SaaS) platforms for the utility sector in the areas of customer engagement, mobile workforce and data analytics, is pleased to announce it has received multiple industry awards this year.
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